Professional Service Robot In India Trends and Forecast
The future of the professional service robot market in India looks promising with opportunities in the construction, agriculture, healthcare, education, industrial & commercial, military & law, and entertainment markets. The global professional service robot market is expected to reach an estimated $69.4 billion by 2031 with a CAGR of 21.2% from 2025 to 2031. The professional service robot market in India is also forecasted to witness strong growth over the forecast period. The major drivers for this market are the growing use of robots in healthcare, rising improvements in robotics technology, and the increasing utilization of these robots across various industries, such as healthcare, defense, agriculture, logistics, and manufacturing.
• Lucintel forecasts that, within the type category, the domestic robot segment is expected to witness the highest growth over the forecast period.
• Within the end use category, the industrial & commercial is expected to witness the highest growth over the forecast period.
Emerging Trends in the Professional Service Robot Market In India
The professional service robot market in India is witnessing transformative growth driven by advancements in automation, AI, and increasing demand for contactless solutions. Industries such as healthcare, logistics, hospitality, and security are adopting service robots to enhance efficiency, reduce operational costs, and improve customer experiences. The pandemic further accelerated the acceptance of robotic technologies in professional environments. As India advances in digital infrastructure and manufacturing capabilities, the following trends highlight the key directions in which the professional service robot market is evolving to meet dynamic industry needs.
• Rising Adoption in Healthcare and Hospitals: Indian hospitals are increasingly deploying professional service robots for disinfection, patient interaction, medicine delivery, and remote consultation. These robots reduce human exposure to infection and streamline hospital operations. With the healthcare sector under pressure for efficiency and safety, especially post-COVID, automation through robotics is proving to be an effective solution. Medical institutions in both the public and private sectors are investing in robotic technologies to modernize patient care and resource management.
• Growth of Warehouse and Logistics Automation: E-commerce and third-party logistics providers in India are turning to service robots for automating tasks such as picking, sorting, and last-mile delivery. Robotic automation is improving fulfillment speed, accuracy, and cost-efficiency. Companies are experimenting with mobile robots and drones to handle inventory in large-scale warehouses. This trend is supported by increasing consumer demand, rapid urbanization, and the need for faster, error-free order processing across supply chains.
• Deployment in Hospitality and Retail for Customer Service: Hotels, shopping malls, and restaurants are introducing humanoid or mobile service robots to assist customers, deliver food, and perform concierge duties. These robots are being used to enhance the guest experience while also managing staffing challenges. The appeal of novelty, combined with safety and efficiency, is driving adoption in upscale urban establishments. Service robots offer multilingual interaction and integration with digital systems, creating more personalized and contactless experiences.
• Increasing Use in Security and Surveillance Applications: Security agencies and facility managers in India are deploying robotic systems for patrolling, surveillance, and crowd monitoring. These robots are equipped with AI-based video analytics, thermal imaging, and autonomous navigation to operate in complex environments. Airports, malls, and critical infrastructure sites are using such robots to reduce reliance on human guards and improve threat detection. This trend reflects a shift toward proactive and intelligent monitoring solutions.
• Integration of AI and Cloud for Smarter Operations: Professional service robots in India are becoming more intelligent through the integration of AI, machine learning, and cloud-based systems. Robots now adapt to user behavior, learn tasks, and update functionalities remotely. This connectivity enables better scalability, centralized control, and predictive maintenance. Indian startups and global companies are collaborating to offer AI-powered robotic solutions tailored to local operational needs and environments.
The professional service robot market in India is rapidly evolving through cross-sector adoption and technological advancements. With growing integration in healthcare, logistics, hospitality, and security, and with enhanced intelligence through AI and cloud, service robots are becoming indispensable in high-demand professional environments. These trends collectively signal a shift toward a more automated, efficient, and technology-driven service economy. As innovation continues, professional service robots will play a critical role in shaping India’s industrial and service landscape.
Recent Developments in the Professional Service Robot Market In India
The professional service robot market in India has seen significant momentum due to increased technological innovation, rising demand for automation, and expanding use cases across industries. From healthcare to retail, Indian companies and institutions are integrating robots to improve efficiency, safety, and customer engagement. Local startups and international players are actively investing in R&D and partnerships to scale deployment. The following five key developments showcase how the Indian market is embracing professional service robots as a vital part of its digital and operational transformation.
• Deployment of Service Robots in Hospitals Post-COVID: Several Indian hospitals, including those in metropolitan cities like Delhi, Mumbai, and Bengaluru, have introduced robots for contactless delivery of food, medicines, and communication with patients. These robots help reduce risk to frontline workers while maintaining high standards of hygiene. Companies such as Milagrow and Asimov Robotics have provided robotic solutions tailored for hospital use. This development highlights how healthcare providers are integrating automation as a long-term tool for operational safety and efficiency, not just as a short-term response to the pandemic.
• Warehouse Automation by E-commerce and Logistics Firms: Indian e-commerce giants like Flipkart and Amazon, along with logistics startups such as Delhivery and Ecom Express, are deploying autonomous mobile robots (AMRs) for warehouse automation. These robots assist in tasks like sorting, picking, and goods movement to improve speed and accuracy. The push for faster fulfilment and better inventory management, especially during peak seasons, is accelerating this trend. Strategic investments in robotic infrastructure are being made to handle scale and customer expectations.
• Introduction of AI-Powered Service Bots in Retail and Hospitality: Several malls, hotels, and restaurants across India are introducing service robots for customer interaction, concierge tasks, and food delivery. Robots like Mitra and Sayabot are designed to communicate in multiple languages and provide human-like interaction. These are being deployed in luxury hotels, tech expos, and premium food chains to elevate customer experience and brand innovation. This development showcases how the hospitality sector is leveraging robotics to stand out and enhance guest satisfaction.
• Startups Driving Innovation in Surveillance and Security Robots: Indian startups such as Grene Robotics and CRON Systems are developing advanced security robots for patrolling, crowd monitoring, and perimeter surveillance. These systems are being adopted by airports, government facilities, and private campuses for real-time threat detection and intelligent reporting. With increasing urbanization and security concerns, the demand for robotic surveillance is growing. AI integration and indigenous development are making these solutions cost-effective and scalable for the Indian market.
• Collaborations Between Academia and Industry for R&D: Top Indian engineering institutions such as IITs and IISc have launched joint initiatives with robotics companies to develop indigenous service robots. These partnerships focus on advancing AI, navigation systems, and application-specific robot design. The goal is to reduce dependence on imports and create products tailored to local needs. With support from government programs like ‘Make in India’ and startup accelerators, these collaborations are laying the groundwork for a strong domestic robotics ecosystem.
These recent developments illustrate how India’s professional service robot market is transitioning from niche to mainstream. With growing deployment in healthcare, logistics, retail, security, and academia-industry collaborations, robotics is becoming integral to India’s technological progress. The convergence of innovation, demand, and supportive policy is positioning India as a growing hub for professional service robotics, offering opportunities for domestic manufacturing and global competitiveness.
Strategic Growth Opportunities for Professional Service Robot Market In India
India’s professional service robot market is gaining traction as industries adopt automation to improve productivity and service delivery. Key sectors such as healthcare, logistics, hospitality, agriculture, and security are increasingly integrating robotic solutions to address labor shortages, enhance safety, and streamline operations. Rapid advancements in AI and robotics, supported by local innovation and government initiatives, are opening up new strategic growth avenues. The following key application areas highlight significant opportunities shaping the next phase of expansion in India’s professional service robot market.
• Healthcare Automation and Assistance: Professional service robots in healthcare present major growth potential, especially in tasks like surgery assistance, disinfection, and patient interaction. Robots are increasingly used to limit human exposure, manage repetitive tasks, and assist healthcare professionals in hospitals and clinics. India’s expanding healthcare infrastructure, growing aging population, and need for infection control make this sector highly attractive for robotic investments. As hospitals modernize and demand for remote healthcare rises, robotic integration is expected to play a transformative role in patient care delivery.
• Warehouse and Supply Chain Automation: With e-commerce booming and logistics networks expanding, there is a rising need for automation in warehousing. Robots are being deployed for sorting, picking, packaging, and last-mile delivery to boost operational speed and accuracy. Startups and large players are investing in scalable robotic systems to meet demand surges and reduce reliance on human labor. This application area is ripe for growth as companies prioritise faster fulfilment and leaner supply chains in India’s competitive retail landscape.
• Hospitality and Retail Experience Enhancement: In hospitality and retail, professional service robots offer personalized customer interaction, concierge services, and automated food or product delivery. Hotels, shopping malls, and restaurants are deploying robots to modernize guest experience and handle routine tasks efficiently. With rising customer expectations and competition in the service sector, the adoption of smart service bots creates a tech-savvy image and adds value through convenience and novelty. These sectors represent significant growth potential due to increasing urbanization and demand for innovative service delivery.
• Agricultural Field Assistance and Monitoring: India’s large agricultural sector presents untapped opportunities for professional service robots, particularly in precision farming, soil monitoring, and crop spraying. Robots and drones equipped with AI can help improve yield, reduce pesticide use, and optimize resource application. As farmers seek to improve productivity while managing costs and environmental impact, service robots can offer scalable, sustainable solutions. The government’s focus on smart agriculture and rural digitization further supports growth in this application segment.
• Security and Surveillance Automation: The need for smart surveillance is increasing across urban areas, corporate campuses, industrial facilities, and public infrastructure. Professional service robots equipped with sensors, thermal cameras, and autonomous navigation can perform real-time threat detection, patrol, and crowd monitoring. With growing safety concerns and the need to monitor large areas with limited personnel, the security industry offers strong growth potential for robotic deployments. Indian startups and defense tech firms are actively developing such solutions, often backed by public and private funding.
Strategic growth in India’s professional service robot market is being driven by diverse application areas with unique operational needs and technological demands. Healthcare, logistics, hospitality, agriculture, and security sectors are creating fertile ground for robotic adoption by focusing on automation, efficiency, and innovation. These opportunities are accelerating investments, product development, and deployment across industries. As a result, India is emerging as a significant market for professional service robots, with expanding potential for both domestic and global players.
Professional Service Robot Market In India Driver and Challenges
The professional service robot market in India is influenced by a combination of technological, economic, and regulatory drivers and challenges. Rapid advancements in artificial intelligence (AI), robotics, and automation technologies are fueling the demand for professional service robots across industries such as healthcare, hospitality, and security. However, this growth is not without its challenges, including high upfront costs, infrastructure limitations, and regulatory hurdles. To fully harness the potential of professional service robots, understanding these driving factors and obstacles is essential for businesses and policymakers alike.
Key Drivers Impacting the Professional Service Robot Market in India
• Technological Advancements in AI and Robotics: The continuous development of AI, machine learning, and sensor technologies is one of the primary drivers of growth in the professional service robot market. AI-powered robots can perform complex tasks such as customer interaction, inventory management, and surveillance with greater accuracy and efficiency. These advancements make robots more cost-effective and capable of handling a wider range of applications. As AI technologies evolve, robots will become increasingly autonomous, adaptable, and reliable, contributing to their widespread adoption in India.
• Demand for Automation Across Industries: India is experiencing a surge in demand for automation in industries such as healthcare, retail, logistics, and hospitality. Companies are adopting professional service robots to reduce labor costs, improve efficiency, and enhance service delivery. In sectors like healthcare, robots assist in disinfection, patient care, and surgeries, while in logistics, robots improve warehouse operations and inventory management. As labor shortages and operational inefficiencies persist, businesses are turning to robots to meet their growing needs for streamlined operations and enhanced productivity.
• Government Initiatives and Support for Innovation: The Indian government is increasingly supporting robotics and automation technologies through initiatives like the “Make in India” campaign, which promotes local manufacturing and innovation. Additionally, the government’s focus on smart cities and digital infrastructure provides a conducive environment for robotics deployment. Policies aimed at promoting research and development in robotics, along with funding opportunities for startups, are helping accelerate growth in the professional service robot market. This support is essential for building a strong local robotics ecosystem.
• Cost Reduction in Robot Manufacturing: The cost of manufacturing professional service robots has been steadily decreasing due to advancements in materials, mass production techniques, and component cost reductions. As robot production becomes more affordable, businesses in India can adopt robotics solutions with lower upfront investments. This trend has made robots more accessible to a wide range of industries, including small and medium-sized enterprises (SMEs), which previously could not afford automation. The reduction in manufacturing costs is expected to drive further market expansion in the coming years.
• Improving Infrastructure and Digital Connectivity: The growth of digital infrastructure in India, particularly with the expansion of 5G and IoT networks, is making it easier for professional service robots to operate effectively. High-speed internet and cloud-based platforms allow for real-time data exchange, remote control, and autonomous navigation for robots. This enhanced connectivity improves the functionality and adaptability of robots, especially in industries like retail and security, where real-time decision-making and continuous monitoring are crucial.
Key Challenges Impacting the Professional Service Robot Market in India
• High Initial Investment Costs: Despite decreasing production costs, the initial investment in professional service robots remains a significant challenge for many businesses, particularly small and medium-sized enterprises. High capital expenditure for purchasing and integrating robotic systems may deter companies from adopting these technologies, especially in sectors where the ROI is not immediately apparent. Financial constraints often lead to hesitation in robot adoption, limiting market growth despite the technological advancements available.
• Lack of Skilled Workforce: The successful integration of professional service robots into existing operations requires a skilled workforce to manage, maintain, and operate the technology. In India, there is a shortage of professionals with expertise in robotics, AI, and automation technologies. The lack of training and educational programs in these fields limits the effective use of robotics, which may slow down market adoption. Companies are faced with the challenge of either investing in employee training or hiring skilled workers, both of which incur additional costs.
• Regulatory and Ethical Concerns: As robotics and AI technologies become more integrated into industries, regulatory and ethical concerns are growing. In sectors like healthcare and security, there are issues related to data privacy, safety, and accountability. Additionally, the regulatory framework for robotics in India is still evolving, which creates uncertainty for companies planning to invest in these technologies. Stricter regulations around safety, employment, and intellectual property could pose challenges to the widespread adoption of professional service robots.
The professional service robot market in India is being shaped by technological advancements, the growing demand for automation, government support, and cost reductions in robot manufacturing. However, challenges such as high initial investment, a lack of skilled workforce, and regulatory concerns must be addressed for the market to fully realize its potential. By overcoming these hurdles, India can accelerate the adoption of professional service robots across various industries, boosting productivity, improving service quality, and creating new business opportunities.
List of Professional Service Robot Market In India Companies
Companies in the market compete based on the product quality offered. Major players in this market focus on expanding their manufacturing facilities, R&D investments, infrastructural development, and leveraging integration opportunities across the value chain. Through these strategies, professional service robot companies cater to increasing demand, ensure competitive effectiveness, develop innovative products & technologies, reduce production costs, and expand their customer base. Some of the professional service robot companies profiled in this report include:
• Company 1
• Company 2
• Company 3
• Company 4
• Company 5
Professional Service Robot Market In India by Segment
The study includes a forecast for the professional service robot market in India by type and application.
Professional Service Robot Market In India by Type [Analysis by Value from 2019 to 2031]:
• Medical Robots
• Field Robots
• Defense & Security Robots
• Inspection & Maintenance Robots
• Entertainment Robots
• Domestic Robots
Professional Service Robot Market In India by Technology [Analysis by Value from 2019 to 2031]:
• Sensing & Perception Technology
• Actuation Technology
• Power Source Technology
• Software & Artificial Intelligence Technology
• Human-Robot Interaction Technology
Professional Service Robot Market In India by End Use [Analysis by Value from 2019 to 2031]:
• Construction
• Agriculture
• Healthcare
• Education
• Industrial & Commercial
• Military & Law
• Entertainment
• Others
Features of the Professional Service Robot Market In India
Market Size Estimates: Professional service robot in India market size estimation in terms of value ($B).
Trend and Forecast Analysis: Market trends and forecasts by various segments.
Segmentation Analysis: Professional service robot in India market size by type, technology, and end use in terms of value ($B).
Growth Opportunities: Analysis of growth opportunities in different types, technologies, and end uses for the professional service robot in India.
Strategic Analysis: This includes M&A, new product development, and competitive landscape of the professional service robot in India.
Analysis of competitive intensity of the industry based on Porter’s Five Forces model.
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FAQ
Q1. What are the major drivers influencing the growth of the professional service robot market in India?
Answer: The major drivers for this market are growing robot usage in healthcare, rising improvements in robotics technology, and increasing utilization of these robots across various industries, such as healthcare, defense, agriculture, and logistics & manufacturing.
Q2. What are the major segments for professional service robot market in India?
Answer: The future of the professional service robot market in India looks promising with opportunities in the construction, agriculture, healthcare, education, industrial & commercial, military & law, and entertainment markets.
Q3. Which professional service robot market segment in India will be the largest in future?
Answer: Lucintel forecasts that domestic robot segment is expected to witness the highest growth over the forecast period.
Q4. Do we receive customization in this report?
Answer: Yes, Lucintel provides 10% customization without any additional cost.
This report answers following 10 key questions:
Q.1. What are some of the most promising, high-growth opportunities for the professional service robot market in India by type (medical robots, field robots, defense & security robots, inspection & maintenance robots, entertainment robots, and domestic robots), technology (sensing & perception technology, actuation technology, power source technology, software & artificial intelligence technology, and human-robot interaction technology), end use (construction, agriculture, healthcare, education, industrial & commercial, military & law, entertainment, and others)?
Q.2. Which segments will grow at a faster pace and why?
Q.3. What are the key factors affecting market dynamics? What are the key challenges and business risks in this market?
Q.4. What are the business risks and competitive threats in this market?
Q.5. What are the emerging trends in this market and the reasons behind them?
Q.6. What are some of the changing demands of customers in the market?
Q.7. What are the new developments in the market? Which companies are leading these developments?
Q.8. Who are the major players in this market? What strategic initiatives are key players pursuing for business growth?
Q.9. What are some of the competing products in this market and how big of a threat do they pose for loss of market share by material or product substitution?
Q.10. What M&A activity has occurred in the last 5 years and what has its impact been on the industry?
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