Dry-Cleaning and Laundry Service Market Trends and Forecast
The future of the global dry-cleaning and laundry service market looks promising with opportunities in the commercial, residential, and coin-operated markets. The global dry-cleaning and laundry service market is expected to grow with a CAGR of 6.8% from 2025 to 2031. The major drivers for this market are the increasing demand for convenient laundry solutions, the rising preference for eco-friendly cleaning methods, and the growing number of working professionals using services.
• Lucintel forecasts that, within the type category, dry-cleaning is expected to witness the highest growth over the forecast period.
• Within the end use category, commercial is expected to witness the highest growth.
• In terms of region, APAC is expected to witness the highest growth over the forecast period.
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Emerging Trends in the Dry-Cleaning and Laundry Service Market
As consumer preferences shift and new technologies emerge, the dry-cleaning and laundry service market is seeing several key trends. These trends are shaping how services are delivered, how businesses operate, and how consumers engage with the industry. Below are five major trends transforming the dry-cleaning and laundry sector globally.
• On-Demand Laundry Services: On-demand laundry services are gaining momentum, driven by convenience and time-saving demands. Customers can now schedule laundry pickups and deliveries via mobile apps, creating a seamless experience. This trend is especially popular in urban areas, where busy professionals seek efficient solutions. It is reshaping the traditional dry-cleaning model and pushing businesses to invest in logistics technology.
• Sustainability in Cleaning Practices: Eco-friendly practices are becoming essential in the dry-cleaning industry. Companies are adopting waterless cleaning technologies, biodegradable detergents, and energy-efficient machines to reduce their environmental footprint. As consumer awareness of sustainability grows, businesses that incorporate green practices are gaining a competitive edge. This trend is likely to drive the industry’s transformation toward more eco-conscious operations.
• Automation and Smart Laundry Machines: Automation is revolutionizing laundry services with the introduction of self-service laundromats and robotic systems for dry cleaning. These technologies reduce operational costs and enhance efficiency. Smart machines that optimize washing and drying cycles based on load size or fabric type are also gaining popularity, offering consumers more precision and convenience in their laundry services.
• Personalized Laundry Solutions: Personalization is becoming a key focus, with services offering tailored solutions for different fabric types, special stains, and unique preferences. High-end laundry services now provide detailed care instructions and treatment options, catering to luxury fabrics and garments. Consumers are increasingly looking for these premium services, elevating the demand for specialized treatments.
• Subscription-Based Models: Subscription-based laundry services are growing, providing consumers with a regular, scheduled service for clothing collection and delivery. These models appeal to busy individuals who prefer to automate their laundry needs. By offering fixed pricing and personalized plans, companies can build long-term customer loyalty. This trend also helps businesses predict demand and optimize operational efficiency.
Emerging trends like on-demand services, sustainability, automation, personalization, and subscription models are reshaping the dry-cleaning and laundry service market. As consumers seek more convenience, eco-friendly options, and innovative solutions, businesses must adapt to stay competitive. The sector is moving toward higher efficiency, personalized experiences, and greener practices, with these trends likely to continue shaping the future of laundry services.
Recent Development in the Dry-Cleaning and Laundry Service Market
The dry-cleaning and laundry service industry has seen several significant developments in recent years. Technological advancements, evolving consumer preferences, and environmental concerns are at the forefront of these changes. Below are five key developments that are influencing the market across different regions.
• Growth of Online Laundry Platforms: Online laundry platforms offering pickup and delivery services have gained popularity globally. Companies like Washio (U.S.) and Cleanly (U.S.) have pioneered this model, catering to busy, urban populations. These services enable consumers to schedule laundry pick-ups and deliveries via mobile apps, making laundry management more convenient. This development is expanding the customer base and transforming the market.
• Adoption of Eco-Friendly Technologies: Environmental concerns have led to widespread adoption of eco-friendly technologies in the dry-cleaning sector. Businesses are shifting towards waterless cleaning, biodegradable detergents, and low-energy machines. Companies that adopt these technologies, such as Green Earth Cleaning, are positioning themselves as more sustainable, catering to the growing number of environmentally conscious consumers.
• Robotic and Automated Dry-Cleaning Solutions: The introduction of robotic dry-cleaning machines and automated laundromats is revolutionizing the industry. These technologies reduce labor costs, increase operational efficiency, and offer faster services. Japan, known for its tech-savvy innovations, has seen a rise in automated services, including self-check-in stations and robotic laundry folding, enhancing convenience for both businesses and customers.
• Personalized Fabric Care Services: Personalization in laundry services is growing, with companies offering specialized treatments for delicate fabrics and high-end garments. Many businesses now provide specific cleaning solutions tailored to various materials like silk, wool, or leather. This trend caters to consumers who are willing to invest in high-quality care for their clothing, elevating the premium segment of the market.
• Shared Laundry Spaces in Urban Areas: Shared laundry services in urban centers, especially in apartment complexes, are becoming increasingly popular. This model allows residents to access laundromats conveniently without leaving their building. These services often include delivery options and high-end machines, appealing to busy city dwellers. In countries like Germany, this model is particularly gaining traction in eco-conscious communities.
Recent developments in the dry-cleaning and laundry service market reflect the industry’s evolution towards greater convenience, sustainability, and technology integration. The rise of online platforms, eco-friendly practices, and automation are reshaping service delivery models. These trends are enhancing customer experience, reducing costs, and pushing businesses to innovate to meet the demands of a dynamic market.
Strategic Growth Opportunities in the Dry-Cleaning and Laundry Service Market
The dry-cleaning and laundry service market is ripe for growth, with various opportunities arising from consumer trends, technological advances, and evolving service needs. As businesses seek to expand their offerings, focusing on strategic growth opportunities across key applications is critical. Here are five growth opportunities that can drive success in this evolving market.
• Expansion of On-Demand Services: The on-demand laundry service model presents a key growth opportunity, driven by consumers’ increasing preference for convenience. By expanding pick-up and delivery services through mobile apps, businesses can tap into urban markets, especially where time constraints and busy lifestyles prevail. This model provides customers with a hassle-free solution, and businesses can increase their customer base and service frequency.
• Sustainability-Centered Offerings: With growing environmental concerns, offering eco-friendly laundry services presents a strong growth opportunity. Implementing waterless cleaning methods, biodegradable detergents, and energy-efficient machines can attract eco-conscious consumers. Businesses focusing on sustainability will benefit from positive brand recognition and increased demand from environmentally aware customers looking for greener alternatives.
• Technological Innovations and Automation: Adopting new technologies like automated machines and AI-driven systems for laundry operations can enhance business efficiency, reduce operational costs, and improve service quality. Automating tasks like washing, folding, and sorting allows businesses to handle higher volumes with greater accuracy. The integration of robotics and smart machines also improves the consumer experience by providing faster and more accurate services.
• Specialized and Premium Services: The demand for personalized and premium laundry services is growing, particularly among high-income individuals who want specialized fabric care. Offering customized treatments for delicate items or luxury garments, such as silk or wool, can open new revenue streams. Providing detailed, high-quality services for these niche markets can help businesses stand out and attract loyal customers.
• Subscription-Based Models: Implementing subscription-based models for regular laundry services provides businesses with steady income while offering consumers convenience and savings. By offering flexible, customizable plans for frequent users, businesses can improve customer retention and encourage long-term loyalty. This model also helps businesses streamline operations and predict demand, leading to more efficient resource allocation.
Strategic growth opportunities in the dry-cleaning and laundry service market lie in expanding on-demand services, adopting sustainable practices, investing in automation, offering premium services, and leveraging subscription models. By capitalizing on these opportunities, businesses can enhance customer satisfaction, improve operational efficiency, and position themselves for long-term success in a competitive and evolving market.
Dry-Cleaning and Laundry Service Market Driver and Challenges
The dry-cleaning and laundry service market is shaped by several key drivers and challenges, including technological advancements, evolving consumer preferences, and environmental regulations. While businesses have opportunities for growth, they must also navigate certain challenges. Understanding these drivers and challenges is essential for companies to stay competitive and adapt to market changes effectively.
The factors responsible for driving the dry-cleaning and laundry service market include:
1. Technological Advancements: Technological advancements, such as automation, AI, and smart machines, are transforming the dry-cleaning and laundry service industry. These technologies enable businesses to improve operational efficiency, reduce costs, and enhance service delivery. Automated systems for washing, drying, folding, and ironing increase speed and accuracy, leading to better customer satisfaction and reduced labor costs.
2. Consumer Demand for Convenience: The increasing demand for convenience is a major driver in the industry, particularly in urban areas where busy professionals seek time-saving solutions. On-demand laundry services with mobile app integration for pick-up and delivery are gaining popularity. These services cater to consumers’ busy lifestyles, making laundry services more accessible and hassle-free.
3. Sustainability Focus: With growing environmental awareness, sustainability has become a key driver in the industry. Consumers are increasingly looking for eco-friendly dry-cleaning and laundry options that reduce water and energy consumption. Businesses offering sustainable solutions, such as waterless cleaning and biodegradable detergents, can attract environmentally conscious customers and gain a competitive advantage.
4. Growth of E-Commerce and Mobile Platforms: The rise of e-commerce and mobile platforms has allowed dry-cleaning businesses to reach a broader customer base. Customers can now easily schedule services, track their orders, and make payments online. This digital shift has led to increased customer engagement and more streamlined operations for businesses, providing them with greater growth potential.
5. Rising Disposable Incomes: Rising disposable incomes, particularly in emerging markets like China and India, are driving increased demand for premium laundry services. Consumers are willing to pay more for specialized treatments and higher-quality care for their clothing. As disposable incomes rise, businesses can tap into this growing market segment by offering high-end, personalized services.
Challenges in the dry-cleaning and laundry service market are:
1. Labor Costs and Skills Shortages: Labor costs and a shortage of skilled workers remain significant challenges for the dry-cleaning industry. Many businesses face difficulties in recruiting and retaining trained employees to operate complex machines and handle delicate fabrics. Rising wages and labor shortages can affect profitability, especially for smaller businesses with fewer resources.
2. Regulatory Compliance and Environmental Standards: Strict environmental regulations are a challenge for the dry-cleaning and laundry sector. Compliance with local regulations regarding waste disposal, chemical use, and water conservation requires significant investment. As environmental standards become stricter, businesses may face higher operational costs to meet these requirements and ensure they are compliant with regulations.
3. Intense Market Competition: The dry-cleaning and laundry service market is highly competitive, with numerous players ranging from local laundromats to large, tech-driven companies. Competition is intensified by the growing popularity of online platforms and app-based services. To stand out, businesses must continuously innovate, enhance service quality, and offer competitive pricing to retain customers.
The dry-cleaning and laundry service market is driven by technological advancements, convenience, sustainability, digital platforms, and rising incomes. However, challenges such as labor costs, regulatory compliance, and intense competition require businesses to adapt. By navigating these drivers and challenges effectively, companies can stay competitive and meet the evolving demands of today’s consumers.
List of Dry-Cleaning and Laundry Service Companies
Companies in the market compete on the basis of product quality offered. Major players in this market focus on expanding their manufacturing facilities, R&D investments, infrastructural development, and leverage integration opportunities across the value chain. With these strategies dry-cleaning and laundry service companies cater increasing demand, ensure competitive effectiveness, develop innovative products & technologies, reduce production costs, and expand their customer base. Some of the dry-cleaning and laundry service companies profiled in this report include-
• American Dry Cleaning
• Angelica Textile Services
• ByNext
• CSC ServiceWorks
• Evans Express Laundry Center
• EVI Industries
• Great American cleaners
• Inc and Co Group
• Jyothy Fabricare Services
• Lapels Dry Cleaning
Dry-Cleaning and Laundry Service Market by Segment
The study includes a forecast for the global dry-cleaning and laundry service market by type, end use, and region.
Dry-Cleaning and Laundry Service Market by Type [Value from 2019 to 2031]:
• Laundry
• Dry-cleaning
• Duvet Clean
Dry-Cleaning and Laundry Service Market by End Use [Value from 2019 to 2031]:
• Commercial
• Residential
• Coin-operated
Dry-Cleaning and Laundry Service Market by Region [Value from 2019 to 2031]:
• North America
• Europe
• Asia Pacific
• The Rest of the World
Country Wise Outlook for the Dry-Cleaning and Laundry Service Market
The dry-cleaning and laundry service market is evolving with increasing consumer demand for convenience, sustainability, and advanced technology. In regions like the United States, China, Germany, India, and Japan, significant developments are shaping the sector. These include the adoption of eco-friendly practices, innovations in automation, and changes in consumer preferences for on-demand services. Let’s explore the latest developments across these countries.
• United States: The U.S. dry-cleaning and laundry service market has seen a shift towards on-demand and app-based services, with a growing preference for home pickup and delivery options. Eco-conscious consumers are driving demand for sustainable practices, including waterless cleaning and the use of biodegradable detergents. Additionally, automation in laundromats is increasing efficiency, while local businesses are partnering with tech platforms to expand their reach.
• China: In China, the dry-cleaning and laundry sector has grown rapidly, fueled by urbanization and a burgeoning middle class. Many Chinese cities are seeing the rise of self-service laundry machines and digital platforms for laundry management. Sustainability is also becoming a priority, with green cleaning initiatives gaining traction. The demand for high-quality, personalized services is pushing businesses to innovate further.
• Germany: Germany’s dry-cleaning and laundry services market is focusing on eco-friendly and energy-efficient technologies, with many establishments investing in green cleaning solutions. Consumers are increasingly opting for laundry services that adhere to sustainable practices, including using low-water methods and eco-friendly detergents. Additionally, Germany is seeing a rise in shared laundry services in apartment complexes, improving accessibility and convenience for residents.
• India: India’s dry-cleaning and laundry services are expanding with the growth of urban areas and busy lifestyles. There is a noticeable shift towards online platforms offering laundry pickup and delivery services. The market is also experiencing a rise in demand for specialized services, such as fabric care and stain removal. As disposable incomes grow, consumers are becoming more willing to pay for convenience and quality.
• Japan: Japan’s laundry market is heavily influenced by high-tech innovations, including robotic dry-cleaning machines and automated laundromats. Environmental concerns have led to a strong push for eco-friendly practices in the industry. Japanese consumers prefer convenience, leading to a rise in subscription-based laundry services, where consumers can set a regular schedule for clothing collection and delivery. The focus on quality and reliability continues to drive the market.
Features of the Global Dry-Cleaning and Laundry Service Market
Market Size Estimates: Dry-cleaning and laundry service market size estimation in terms of value ($B).
Trend and Forecast Analysis: Market trends (2019 to 2024) and forecast (2025 to 2031) by various segments and regions.
Segmentation Analysis: Dry-cleaning and laundry service market size by type, end use, and region in terms of value ($B).
Regional Analysis: Dry-cleaning and laundry service market breakdown by North America, Europe, Asia Pacific, and Rest of the World.
Growth Opportunities: Analysis of growth opportunities in different types, end uses, and regions for the dry-cleaning and laundry service market.
Strategic Analysis: This includes M&A, new product development, and competitive landscape of the dry-cleaning and laundry service market.
Analysis of competitive intensity of the industry based on Porter’s Five Forces model.
FAQ
Q1. What is the growth forecast for dry-cleaning and laundry service market?
Answer: The global dry-cleaning and laundry service market is expected to grow with a CAGR of 6.8% from 2025 to 2031.
Q2. What are the major drivers influencing the growth of the dry-cleaning and laundry service market?
Answer: The major drivers for this market are the increasing demand for convenient laundry solutions, the rising preference for eco-friendly cleaning methods, and the growing number of working professionals using services.
Q3. What are the major segments for dry-cleaning and laundry service market?
Answer: The future of the dry-cleaning and laundry service market looks promising with opportunities in the commercial, residential, and coin-operated markets.
Q4. Who are the key dry-cleaning and laundry service market companies?
Answer: Some of the key dry-cleaning and laundry service companies are as follows:
• American Dry Cleaning
• Angelica Textile Services
• ByNext
• CSC ServiceWorks
• Evans Express Laundry Center
• EVI Industries
• Great American cleaners
• Inc and Co Group
• Jyothy Fabricare Services
• Lapels Dry Cleaning
Q5. Which dry-cleaning and laundry service market segment will be the largest in future?
Answer: Lucintel forecasts that, within the type category, dry-cleaning is expected to witness the highest growth over the forecast period.
Q6. In dry-cleaning and laundry service market, which region is expected to be the largest in next 5 years?
Answer: In terms of region, APAC is expected to witness the highest growth over the forecast period.
Q7. Do we receive customization in this report?
Answer: Yes, Lucintel provides 10% customization without any additional cost.
This report answers following 11 key questions:
Q.1. What are some of the most promising, high-growth opportunities for the dry-cleaning and laundry service market by type (laundry, dry-cleaning, and duvet clean), end use (commercial, residential, and coin-operated), and region (North America, Europe, Asia Pacific, and the Rest of the World)?
Q.2. Which segments will grow at a faster pace and why?
Q.3. Which region will grow at a faster pace and why?
Q.4. What are the key factors affecting market dynamics? What are the key challenges and business risks in this market?
Q.5. What are the business risks and competitive threats in this market?
Q.6. What are the emerging trends in this market and the reasons behind them?
Q.7. What are some of the changing demands of customers in the market?
Q.8. What are the new developments in the market? Which companies are leading these developments?
Q.9. Who are the major players in this market? What strategic initiatives are key players pursuing for business growth?
Q.10. What are some of the competing products in this market and how big of a threat do they pose for loss of market share by material or product substitution?
Q.11. What M&A activity has occurred in the last 5 years and what has its impact been on the industry?
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