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Unified Communications as a Service Trends and Forecast

The future of the global unified communications as a service market looks promising with opportunities in the automotive, education, healthcare, BFSI, hospitality, real estate, legal, and IT & telecom markets. The global unified communications as a service market is expected to reach an estimated $116.4 billion by 2030 with a CAGR of 24.3% from 2024 to 2030. The major drivers for this market are rising demand for 5G high speed network, increasing adoption of remote work and collaborative solutions, and surging prevalence of mobile devices across the globe.
Unified Communications as a Service Market by Deployment Type and End Use

A more than 150-page report is developed to help in your business decisions. Sample figures with some insights are shown below.
Unified Communications as a Service Market by Segments

Unified Communications as a Service by Segment

The study includes a forecast for the global unified communications as a service by deployment type, end use, and region

Unified Communications as a Service Market by Deployment Type [Shipment Analysis by Value from 2018 to 2030]:


• Public Cloud
• Private Cloud

Unified Communications as a Service Market by End Use [Shipment Analysis by Value from 2018 to 2030]:


• Automotive
• Education
• Healthcare
• BFSI
• Hospitality
• Real Estate
• Legal
• IT & Telecom
• Others

Unified Communications as a Service Market by Region [Shipment Analysis by Value from 2018 to 2030]:


• North America
• Europe
• Asia Pacific
• The Rest of the World

List of Unified Communications as a Service Companies

Companies in the market compete on the basis of product quality offered. Major players in this market focus on expanding their manufacturing facilities, R&D investments, infrastructural development, and leverage integration opportunities across the value chain. With these strategies unified communications as a service companies cater increasing demand, ensure competitive effectiveness, develop innovative products & technologies, reduce production costs, and expand their customer base. Some of the unified communications as a service companies profiled in this report include-
• 8X8
• Ale International
• Amazon
• Avaya
• Centurylink
• Cisco Systems
• Fuze
• Ibm
• Mitel Networks
• Nec
• Ringcentral

Unified Communications as a Service Market Insights

Unified Communications as a Service Market Insights
Lucintel forecasts that public cloud will remain the larger segment over the forecast period due to growing embrace of cloud computing by companies of various scales.
Within this market, heakthcare will remain the largest segment due to introduction of various technologies like video conferencing and coud-based telephony has enabled easy access of critical healthcare data in real time.
North America will remain the largest region over the forecast period due to increasing penetration of BYOD deviced and presence of major players in this region.

Features of the Global Unified Communications as a Service Market

Market Size Estimates: Unified communications as a service market size estimation in terms of value ($B).
Trend and Forecast Analysis: Market trends (2018 to 2023) and forecast (2024 to 2030) by various segments and regions.
Segmentation Analysis: Unified communications as a service market size by deployment type, end use, and region in terms of value ($B).
Regional Analysis: Unified communications as a service market breakdown by North America, Europe, Asia Pacific, and Rest of the World.
Growth Opportunities: Analysis of growth opportunities in different deployment types, end uses, and regions for the unified communications as a service market.
Strategic Analysis: This includes M&A, new product development, and competitive landscape of the unified communications as a service market.
Analysis of competitive intensity of the industry based on Porter’s Five Forces model.

FAQ

Q.1 What is the unified communications as a service market size?
Answer: The global unified communications as a service market is expected to reach an estimated $116.4 billion by 2030.
Q.2 What is the growth forecast for unified communications as a service market?
Answer: The global unified communications as a service market is expected to grow with a CAGR of 24.3% from 2024 to 2030.
Q.3 What are the major drivers influencing the growth of the unified communications as a service market?
Answer: The major drivers for this market are rising demand for 5G high speed network, increasing adoption of remote work and collaborative solutions, and surging prevalence of mobile devices across the globe.
Q4. What are the major segments for unified communications as a service market?
Answer: The future of the unified communications as a service market looks promising with opportunities in the automotive, education, healthcare, BFSI, hospitality, real estate, legal, and IT & telecom markets.
Q5. Who are the key unified communications as a service market companies?
Answer: Some of the key unified communications as a service companies are as follows:
• 8x8
• ALE International
• Amazon
• Avaya
• CenturyLink
• Cisco Systems
• Fuze
• IBM
• Mitel Networks
• NEC
Q6. Which unified communications as a service market segment will be the largest in future?
Answer: Lucintel forecasts that public cloud will remain the larger segment over the forecast period due to growing embrace of cloud computing by companies of various scales.
Q7. In unified communications as a service market, which region is expected to be the largest in next 5 years?
Answer: North America will remain the largest region over the forecast period due to increasing penetration of BYOD deviced and presence of major players in this region.
Q.8 Do we receive customization in this report?
Answer: Yes, Lucintel provides 10% customization without any additional cost.

This report answers following 11 key questions:

Q.1. What are some of the most promising, high-growth opportunities for the unified communications as a service market by deployment type (public cloud and private cloud), end use (automotive, education, healthcare, BFSI, hospitality, real estate, legal, IT & telecom, and others) , and region (North America, Europe, Asia Pacific, and the Rest of the World)?
Q.2. Which segments will grow at a faster pace and why?
Q.3. Which region will grow at a faster pace and why?
Q.4. What are the key factors affecting market dynamics? What are the key challenges and business risks in this market?
Q.5. What are the business risks and competitive threats in this market?
Q.6. What are the emerging trends in this market and the reasons behind them?
Q.7. What are some of the changing demands of customers in the market?
Q.8. What are the new developments in the market? Which companies are leading these developments?
Q.9. Who are the major players in this market? What strategic initiatives are key players pursuing for business growth?
Q.10. What are some of the competing products in this market and how big of a threat do they pose for loss of market share by material or product substitution?
Q.11. What M&A activity has occurred in the last 5 years and what has its impact been on the industry?

For any questions related to Unified Communications as a Service Market, Unified Communications as a Service Market Size, Unified Communications as a Service Market Growth, Unified Communications as a Service Market Analysis, Unified Communications as a Service Market Report, Unified Communications as a Service Market Share, Unified Communications as a Service Market Trends, Unified Communications as a Service Market Forecast, Unified Communications as a Service Companies, write Lucintel analyst at email: helpdesk@lucintel.com. We will be glad to get back to you soon.
Table of Contents

1. Executive Summary

2. Global Unified Communications as a Service Market : Market Dynamics
2.1: Introduction, Background, and Classifications
2.2: Supply Chain
2.3: Industry Drivers and Challenges

3. Market Trends and Forecast Analysis from 2018 to 2030
3.1. Macroeconomic Trends (2018-2023) and Forecast (2024-2030)
3.2. Global Unified Communications as a Service Market Trends (2018-2023) and Forecast (2024-2030)
3.3: Global Unified Communications as a Service Market by Deployment Type
3.3.1: Public Cloud
3.3.2: Private Cloud
3.4: Global Unified Communications as a Service Market by End Use
3.4.1: Automotive
3.4.2: Education
3.4.3: Healthcare
3.4.4: BFSI
3.4.5: Hospitality
3.4.6: Real Estate
3.4.7: Legal
3.4.8: IT & Telecom
3.4.9: Others

4. Market Trends and Forecast Analysis by Region from 2018 to 2030
4.1: Global Unified Communications as a Service Market by Region
4.2: North American Unified Communications as a Service Market
4.2.1: North American Unified Communications as a Service Market by Deployment Type: Public Cloud and Private Cloud
4.2.2: North American Unified Communications as a Service Market by End Use: Automotive, Education, Healthcare, BFSI, Hospitality, Real Estate, Legal, IT & Telecom, and Others
4.3: European Unified Communications as a Service Market
4.3.1: European Unified Communications as a Service Market by Deployment Type: Public Cloud and Private Cloud
4.3.2: European Unified Communications as a Service Market by End Use: Automotive, Education, Healthcare, BFSI, Hospitality, Real Estate, Legal, IT & Telecom, and Others
4.4: APAC Unified Communications as a Service Market
4.4.1: APAC Unified Communications as a Service Market by Deployment Type: Public Cloud and Private Cloud
4.4.2: APAC Unified Communications as a Service Market by End Use: Automotive, Education, Healthcare, BFSI, Hospitality, Real Estate, Legal, IT & Telecom, and Others
4.5: ROW Unified Communications as a Service Market
4.5.1: ROW Unified Communications as a Service Market by Deployment Type: Public Cloud and Private Cloud
4.5.2: ROW Unified Communications as a Service Market by End Use: Automotive, Education, Healthcare, BFSI, Hospitality, Real Estate, Legal, IT & Telecom, and Others

5. Competitor Analysis
5.1: Product Portfolio Analysis
5.2: Operational Integration
5.3: Porter’s Five Forces Analysis

6. Growth Opportunities and Strategic Analysis
6.1: Growth Opportunity Analysis
6.1.1: Growth Opportunities for the Global Unified Communications as a Service Market by Deployment Type
6.1.2: Growth Opportunities for the Global Unified Communications as a Service Market by End Use
6.1.3: Growth Opportunities for the Global Unified Communications as a Service Market by Region
6.2: Emerging Trends in the Global Unified Communications as a Service Market
6.3: Strategic Analysis
6.3.1: New Product Development
6.3.2: Capacity Expansion of the Global Unified Communications as a Service Market
6.3.3: Mergers, Acquisitions, and Joint Ventures in the Global Unified Communications as a Service Market
6.3.4: Certification and Licensing

7. Company Profiles of Leading Players
7.1: 8x8
7.2: ALE International
7.3: Amazon
7.4: Avaya
7.5: CenturyLink
7.6: Cisco Systems
7.7: Fuze
7.8: IBM
7.9: Mitel Networks
7.10: NEC
.

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Lucintel has been in the business of market research and management consulting since 2000 and has published over 1000 market intelligence reports in various markets / applications and served over 1,000 clients worldwide. This study is a culmination of four months of full-time effort performed by Lucintel's analyst team. The analysts used the following sources for the creation and completion of this valuable report:
  • In-depth interviews of the major players in this market
  • Detailed secondary research from competitors’ financial statements and published data 
  • Extensive searches of published works, market, and database information pertaining to industry news, company press releases, and customer intentions
  • A compilation of the experiences, judgments, and insights of Lucintel’s professionals, who have analyzed and tracked this market over the years.
Extensive research and interviews are conducted across the supply chain of this market to estimate market share, market size, trends, drivers, challenges, and forecasts. Below is a brief summary of the primary interviews that were conducted by job function for this report.
 
Thus, Lucintel compiles vast amounts of data from numerous sources, validates the integrity of that data, and performs a comprehensive analysis. Lucintel then organizes the data, its findings, and insights into a concise report designed to support the strategic decision-making process. The figure below is a graphical representation of Lucintel’s research process. 
 

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