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The Global IT Services market holds significant opportunities for industry players due to increasing IT spending in the healthcare, retail, and transportation sectors, among others. The market is forecast to reach an estimated US $1,147 billion in 2017 with a CAGR of more than 5% during 2012–2017.

Lucintel, a leading global management consulting and market research firm, has analyzed the global IT services market and presents its findings in “Global IT Services industry Market 2012-2017: Industry Trend, Profit, and Forecast Analysis.”

The global IT services industry comprises services related to the application of business and technical expertise to enable organizations to create, manage, optimize, and access information and business processes. The industry’s scope includes product support services such as hardware and software maintenance and professional services such as IT consulting, development, and integration services.

North America, with 42% of the global market share, dominates the highly fragmented global IT services industry. Outsourcing locations such as India, China, Vietnam, and the Philippines are anticipated to be key drivers because of their low-cost labor and skilled talent pools. The APAC IT services industry is expected to register the highest growth rate among all regions during the forecast period and lead the industry. Government-backed reforms are expected to contribute to significant increases in spending for IT investments. In addition, by generating new opportunities for IT vendors globally, cloud computing is expected to reshape the industry. It is anticipated to offer immense opportunity to penetrate in the small and medium business sector.

Lucintel’s research study reveals that high volatility in currency exchange rates, a shrinking talent pool, and high labor costs in developed countries are some of the major challenges for the IT services industry. The increasing global demand for systems, software, and services, as well as IT spending by governments, and the banking and financial sectors are likely to boost the IT services market. The industry is highly correlated with economic cycles as IT services are project based and often represent discretionary spending.

This study provides a concise overview of the Global IT Services industry. The report tracks three industry segments for four regions, North America, Europe, APAC, and Rest of World (ROW); thus, it tracks 12 segments of the Global IT Services industry. The scope of this study is limited to annual trends for the past five years and forecasts for the next six years – helping executives plan for their inventory and resources. This report does not include revenue from manufacturing of tangible IT products, such as hardware and software.

To make any investment or strategic decision, you need adequate and timely information. This market report fulfills this core need.

Some of the features of this market report are:

  • Industry size estimates in terms of (US $) value by segments and by regions
  • Global IT services industry annual  trend (2006–2011) and forecast (2012–2017)
  • Porter’s Five Force analysis
  • New product launch and merger and acquisition activity in global IT services industry
  • Quarterly demand trend (Q1 2010–Q4 2011) and forecast analysis (Q1 2012–Q4 2012) for global IT services industry
  • Gross and net profit trends in the global IT services industry
  • Cost structure trend in the global as well as regional IT services industry
  • More than 48 valuable figures/charts and 12 tables are provided in this report

Table of Contents

1. Executive Summary

2. Industry Definition and Scope

3. Industry Overview

4. Global Macroeconomic Overview

5. Industry Trends

6. Industry Forecasts

7. Emerging Trends

8. Conclusions

List of Figures

CHAPTER 3. Industry Overview

  • Figure 3.1: Market parameters of global IT services industry

CHAPTER 4. Global Macroeconomic Overview

  • Figure 4.1: Global GDP growth rate trend
  • Figure 4.2: Global inflation rate trend
  • Figure 4.3: Global population growth rate trend
  • Figure 4.4: Global unemployment rate trend
  • Figure 4.5: Regional GDP growth rate trend
  • Figure 4.6: Regional inflation rate trend
  • Figure 4.7: Regional population growth rate trend
  • Figure 4.8: Regional unemployment rate trend

CHAPTER 5. Industry Trends

  • Figure 5.1: Global IT services industry annual trend: 2006-11 (US $B)
  • Figure 5.2: Global IT services industry regional trend 2006-11 (US $B)
  • Figure 5.3: Global IT services industry regional trend 2006-11 (%)
  • Figure 5.4: Global IT services industry segment trend: 2006-11 (US $B)
  • Figure 5.5: Global IT services industry segment trend: 2006-11 (%)
  • Figure 5.6: Global IT services industry quarterly trend 2010-11 (US $B)
  • Figure 5.7: Global IT services industry profitability trends 2006-11
  • Figure 5.8: Global IT services industry revenue per employee trend 2005-10
  • Figure 5.9: Cost structure of global IT services industry 2006-11  
  • Figure 5.10: Cost structure in North American IT services Industry: 2006-11  
  • Figure 5.11: Cost structure in European IT services industry: 2006-11
  • Figure 5.12: Cost structure in Asia Pacific IT services industry: 2006-11  
  • Figure 5.13: Top five company’s v/s IT services industry operating profit & net profit
  • analysis: 2010
  • Figure 5.14: Cash on hand for global IT services industry 2006-11 (US $B)
  • Figure 5.15: Cash on hand for global IT services industry 2006-11 (%)
  • Figure 5.16: Asset for global IT services industry 2006-11 (US $B)
  • Figure 5.17: Assets for global IT services industry 2006-11 (%)
  • Figure 5.18: Debt for global IT services industry 2006-11 (US $B)
  • Figure 5.19: Debts for global IT services industry 2006-11 (%)
  • Figure 5.20: Industry shares of top players in global IT services industry in 2006
  • Figure 5.21: Industry shares of top players in global IT services industry in 2010
  • Figure 5.22: Global IT services industry 2006 industry share analysis
  • Figure 5.23: Global IT services industry 2010 industry share analysis

CHAPTER 6. Industry Forecasts

  • Figure 6.1: Global IT services industry forecast 2012-17 (US $B)
  • Figure 6.2: Global IT services industry quarterly forecast 2011-12 (US $B)
  • Figure 6.3: Global GDP growth rate forecast
  • Figure 6.4: Global inflation rate forecast
  • Figure 6.5: Global population growth rate forecast
  • Figure 6.6: Global unemployment rate forecast
  • Figure 6.7: Regional GDP growth rate forecast
  • Figure 6.8: Regional inflation rate forecast
  • Figure 6.9: Regional population growth rate forecast
  • Figure 6.10: Regional unemployment rate forecast
  • Figure 6.11: Global IT services industry forecast regional 2012-17 (US $B)
  • Figure 6.12: Global IT services industry forecast regional 2012-17 (%)
  • Figure 6.13: Global IT services industry segment forecast 2012-17 (US $B)
  • Figure 6.14: Global IT services industry segment forecasts 2012-17 (%)

CHAPTER 7. Emerging Trends

  • Figure 7.1: Emerging trends in global IT services industry
  • Figure 7.2: Global IT services industry opportunity by region
  • Figure 7.3: Global IT services industry opportunity by segment

List of Tables

CHAPTER 3. Industry Overview

  • Table 3.1: Industry parameters of global IT services industry
  • Table 3.2: Relative industry attractiveness by region

CHAPTER 5. Industry Trends

  • Table 5.1: Regional revenue growth rate
  • Table 5.2: Segment revenue growth rate
  • Table 5.3: Percentage change in cost structure 
  • Table 5.4: Percentage change in cash on hand  
  • Table 5.5: Percentage change in total assets
  • Table 5.6: Percentage change in total debt
  • Table 5.7: Key companies by revenue growth
  • Table 5.8: Key companies by revenue decline

CHAPTER 6. Industry Forecasts

  • Table 6.1: Global IT services forecast growth rate
  • Table 6.2: Global IT services segments forecast growth rate
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More than 48 valuable figures/charts and 12 tables are provided in this report
Lucintel has been in the business of market research and management consulting since 2000 and has published over 1000 market intelligence reports in various markets / applications and served over 1,000 clients worldwide. This study is a culmination of four months of full-time effort performed by Lucintel's analyst team. The analysts used the following sources for the creation and completion of this valuable report:
  • In-depth interviews of the major players in this market
  • Detailed secondary research from competitors’ financial statements and published data 
  • Extensive searches of published works, market, and database information pertaining to industry news, company press releases, and customer intentions
  • A compilation of the experiences, judgments, and insights of Lucintel’s professionals, who have analyzed and tracked this market over the years.
Extensive research and interviews are conducted across the supply chain of this market to estimate market share, market size, trends, drivers, challenges, and forecasts. Below is a brief summary of the primary interviews that were conducted by job function for this report.
 
Thus, Lucintel compiles vast amounts of data from numerous sources, validates the integrity of that data, and performs a comprehensive analysis. Lucintel then organizes the data, its findings, and insights into a concise report designed to support the strategic decision-making process. The figure below is a graphical representation of Lucintel’s research process. 
 

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